Greene King Divisional Conference

Two conferences. Two audiences. One venue. Over 2,000 general managers from Greene King Pubs and Destination Brands brought together across consecutive days at Hall 9, NEC Birmingham each with their own full conference programme, drinks reception and awards dinner.

Premier Events delivered the entire project within a three-month window, working across event management, delegate management, AV production and content services to bring both events to life.

THE BRIEF

Greene King needed a partner who could take on a project of significant scale and complexity at pace. Two divisional conferences, two awards dinners, over 2,000 attendees, 15-plus exhibitors, multiple hotel contracts and a full AV and content production requirement all to be planned, produced and delivered within three months.

The NEC was the natural home for an event of this size, but a venue of that scale brings its own demands. Rigging specifications, power calculations, PA mapping, staging design, catering coordination and exhibition management all had to be worked through in parallel before a single delegate arrived.

The Premier Events team embedded itself into the Greene King planning process from the outset, running weekly client calls and managing every workstream through to the de-rig on Thursday 3rd July.

Premier Events - Fully Integrated Full Service Event Agency - 184_AM3_8446

Event Management

Premier Events managed the full operational delivery across both conference days, beginning with a site inspection at the NEC to confirm the venue could meet all event requirements, followed by the research and contracting of six hotels for delegate accommodation including the Genting Hotel, Crowne Plaza, Moxy, Hilton Birmingham Metropole, Ibis Styles and Novotel Birmingham Airport.
Exhibition management was handled for over 15 exhibitors, with props sourced and created for use within presentations and entertainment contracted for both evenings. Goody bags were produced, packed and distributed on-site by the Premier team.
Supplier liaison ran throughout the planning process across the venue, hotels, catering, furniture hire and entertainment. The Premier team was on the ground across both event days to ensure everything ran smoothly from registration to close, with post-event wrap-up communications sent to all attendees.

AV Production

The AV production scope for an event of this scale required detailed technical planning well in advance of the build. The Premier Events team produced technical CAD drawings and overall floorplans of the venue, rigging plots detailing weight loading limits and truss calculations, and 3D renderings of the event space and stage set-up including the full lighting design.
The PA system was 3D mapped within Sound Vision to ensure even coverage across the space, with power requirements calculated per department and dedicated supplies confirmed. Pyro, staging, trucking and in-house venue services were all coordinated through the production process.
Throughout, the AV team worked closely with the content and creative team to finalise set designs, video specifications and audio requirements, and communicated directly with the entertainment line-up to ensure all technical riders were met ahead of the show.

Content Services

A dedicated content director oversaw the management, production and timelines of all content pre-event, with a dedicated content producer assigned specifically to the awards evening across both days.
The team collaborated with Greene King on agenda structure and ideation, building moments of engagement into the programme and running pre-event calls with speakers and the comms team. Table read sessions were held at Greene King's offices, with full rehearsal management on-site at the NEC ahead of each event day.
Deliverables included PowerPoint slide design, video production, VOG scripting and recording, audio design with event playlists and sting curation, a full Run of Show, stage management and show calling, and all venue branding artwork across both conference and awards environments.

Delegate Management

The Premier Events team managed the full delegate journey for both conferences, acting as the central point of contact via a dedicated Greene King events inbox. Dietary requirements and special requirements were logged and managed throughout, with registration and table plans coordinated centrally for both event days.

Joining instructions were created and distributed to all attendees ahead of the event. On-site, the team ran the help desk, managed check-in and handled personalised badge printing ensuring a smooth and professional arrival experience for over 2,000 delegates across two days.

Behind the Scenes

Eight weeks is a short window for a project of this scale. It required every team to be decisive, collaborative and precise from the first supplier call to the final production check on the night.

Venue sourcing, creative development, content production, supplier management, international travel logistics and live event operations all had to run simultaneously and land together on the same evening in New York.

The result was a launch that felt effortless to everyone in the room which is exactly what it should feel like when the work behind the scenes has been done properly.

Premier Events - Fully Integrated Full Service Event Agency - 002_AM1_5859

What we do, all under one roof.

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