What Is Included In Delegate Management Services For Events?

Delegate management services add enormous value to events; from a large conference to an exhibition, it’s how an attendee starts their experience and what drives the expectations and excitement of the event journey.

The benefit of DMS isn’t just time-saving; it allows the experience to be fully managed using compliant and secure tools.

 

Online Event Registration

Online event registration allows attendees to register for the event via a customised web-based platform, making the registration process convenient, accessible and on-brand.

The online registration system should be seamless and hassle-free for event organisers and attendees. They are designed to simplify the event management process and ensure a smooth experience from start to finish.

Customisable Registration Forms: Customisable registration forms should be tailored to the event’s specific needs, collecting information such as attendee names, contact details, dietary preferences, etc.

Session Management: Whether planning a large-scale industry conference, award ceremony or exhibition, session registrations provide a centralised platform for communication and updates, ensuring a smooth and engaging experience.

Secure Payment Processing: Attendees can make payments online, which is especially important for events with registration fees. Fast payment processing ensures the safety of financial transactions.

 

On-Site Event Registrations and Kiosks

Registration Kiosks: One of the features of on-site event registration services is the provision of interactive kiosks. These user-friendly and intuitive kiosks allow attendees to register themselves quickly and conveniently.

Staff Stations & Helpdesks: Besides kiosks, staffed stations and helpdesks with friendly and knowledgeable personnel are a must. These teams are experienced in handling various registration-related tasks, including assisting attendees with on-site registrations, answering inquiries, and providing guidance throughout the event.

 

Event Badges

Event badges serve as a cornerstone for the smooth operation of events. They provide a range of benefits, from enhancing security and networking to facilitating information sharing and data collection. Moreover, badges can help create a lasting impression and promote the event’s identity and sponsor relationships.

Badge Printing and Management: Design and print event badges that include attendee names, affiliations, roles, and even QR codes for access to specific sessions or areas.

Branding and Sponsorship: Event badges can be customised with event branding, logos, and sponsors’ information. This reinforces the event’s identity and provides a platform for sponsors to gain visibility and recognition.

Information and Communication: Event badges can convey important information such as the event schedule, location map, emergency contact details, and special instructions. This reduces the need for attendees to carry around printed materials and enhances communication.

Networking Facilitation: Badges are essential for networking as they help attendees identify and connect.

Lanyards: Fully branded lanyards serve as practical accessories for holding badges and provide an opportunity to showcase your event branding and create a cohesive look and feel.

 

Event Apps

Event apps enhance delegate management services by offering efficiency, real-time updates, personalisation, interactivity, data insights, and environmental sustainability, ultimately improving the delegate experience and contributing to the event’s success.

Access to Event Information: Event apps provide attendees easy access to event schedules, speaker information, maps, and other important event details.

Session Check-Ins: Allow attendees to check in to specific sessions or workshops, which can help track attendance and engagement.

Surveys and Feedback: Enable attendees to provide feedback and complete surveys, providing valuable insights.

Gamification: Enhance attendee engagement with gamified elements such as leaderboards, challenges, and rewards, encouraging attendees to participate actively and interact with the event content.

Networking Opportunities: Include networking features like attendee profiles, messaging, and virtual business card exchanges.

Push notifications: With push notifications, you can instantly send essential updates, schedule changes, reminders, and announcements directly to attendees’ mobile devices, ensuring attendees stay informed and engaged throughout the event, even when not using the app.

 

Event Websites

A dedicated event website serves as a central information hub for the event. These websites should be fully customised with unique content and functionality to align with your brand and specific event requirements.

The Design: The design should amplify your brand identity, present event information effectively, and incorporate custom features to enhance attendee engagement.

The Flow: It’s essential for the website to flow perfectly and to provide comprehensive event details, making it easy for attendees to find information about schedules, speakers, sponsors, etc. The structure should be designed to offer the best user experience.

Data Management: The event registration website should integrate with a delegate management system, allowing real-time access to attendee data and streamlining your event planning process.

 

Elevate your attendee experience

Premier Events has a strong track record in offering delegate management services. Our highly customisable solutions cater to each event’s specific needs.

Our cutting-edge technology ensures efficient online registration, secure payment processing, and user-friendly mobile apps and websites. Partnered with our data management capabilities, we offer in-depth analytics that helps event organisers make data-driven decisions.

Our commitment to privacy and data protection is a crucial aspect that sets us apart. We take GDPR compliance seriously and prioritise the security of personal information. Through adherence to the ISO27001 standard, we ensure that information security aligns with globally recognised best practices.

 

Get in touch

Ready to elevate your event experience with Premier Events? Contact us today to discuss your requirements and discover how our customisable delegate management services can help you create a seamless, personalised, memorable event.