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Reading Premier Kiosks Revolutionise Event Check-in

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Case Study / 16.11.23

Premier Kiosks Revolutionise Event Check-in

Event Check-in with Kiosks

Managing the event check-in process for over 1000 delegates daily can be daunting, but our Registration Kiosks delivered a streamlined and user-friendly solution at Exhibition Centre Liverpool.

Our premium Registration Kiosks were instrumental in ensuring a seamless event check-in experience during the 2-day event.

Author

Laura Clark - Head of Delegate Management

Laura Clarke

Head of Delegate Management Services

0116 2029953

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Event Overview

Hosted at Exhibition Centre Liverpool, this event saw Premier providing comprehensive delegate management services for a high street retailer. Our services included:

  • Event Registration
  • Email Communications
  • Event App
  • On-Site Event Check-in
  • Post-event Survey

Delegate Registration

We designed a fully branded event registration website where delegates could confirm their attendance, specify hotel preferences and dietary requirements, and choose sessions to attend. Upon registration, delegates received a personalised confirmation email. This email was the first of many communications designed to build excitement and preview event content.

 

Event App Integration

The event app was crucial, housing the QR codes delegates needed for check-in. It also provided personalised agendas, hotel, and travel information, enhancing the delegate experience.

 

Seamless On-Site Check-in

With over 1000 delegates arriving simultaneously, our registration kiosks facilitated a smooth check-in process. Delegates scanned their QR codes, eliminating the need for printed name badges and lanyards, thus benefiting the environment. Additionally, real-time data on delegate arrivals helped us coordinate the event schedule efficiently.

 

Support and Assistance

Our help desk was conveniently located opposite the kiosks for delegates who needed assistance with their QR codes. This ensured any issues were promptly resolved, maintaining a seamless check-in flow.

 

Success and Environmental Impact

The event registration kiosks were a tremendous success, greatly enhancing the check-in experience. We also supported our commitment to environmentally friendly practices by minimising printed materials.

 

Conclusion

Premier’s event registration kiosks streamlined check-in and contributed to a positive and efficient delegate experience. Our holistic approach to delegate management ensures that every aspect, from registration to post-event surveys, is handled carefully.

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