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Reading Name badges for events – Registration Kiosks

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Case Study / 9.3.24

Name badges for events – Registration Kiosks

Name Badges for Events

In February 2024, at Manchester Central, our bespoke event registration kiosks were deployed to manage the check-in process for over 1,300 delegates, including printing name badges for events.

The kiosks formed part of our broader delegate management service for this event, including a registration website, event app, personalised email communications and an on-site help desk.

Author

Laura Clark - Head of Delegate Management

Laura Clarke

Head of Delegate Management Services

0116 2029953

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The Challenge: Streamlined Registration for Large Audiences

Our primary challenge was ensuring a smooth, efficient check-in process for the delegates without sacrificing the personal touch that defines our events. The goal was to minimise queues and maximise satisfaction, leveraging technology to enhance each delegate’s experience from the moment they stepped into the venue.

The Solution: Registration Kiosks and Personalised Name Badges

Our solution included 10 client-branded kiosks. These kiosks utilised pre-issued QR codes, sent as part of pre-event communications, to expedite check-in. 

Upon scanning their QR code, each delegate received a personalised name badge printed on the spot. These badges were meticulously designed to include the delegate’s name and their customised agenda, a feature that distinguishes our name badges for events

Benefits of Personalised Name Badges

  • Efficient Check-In: The QR code system significantly reduces entry times, virtually eliminating long queues. It takes 13 seconds to complete the check-in process.
  • Customised Experience: Personalised name badges for events provided delegates with a precise, tailored itinerary, enhancing their engagement and satisfaction.
  • Responsive On-Site Support: With a dedicated help desk, any issues were swiftly addressed, ensuring a smooth experience for all attendees.

 

We are really proud of our event registration kiosks; we designed and built them to meet our client’s needs, and seeing them out on-site and improving the delegate experience is wonderful.

 

To find out more about the kiosks and how they can help with your next event, speak to our team today.

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